Privacy Policy

Impact Hosting & Design Group (IHDG) Respects your privacy: This Privacy Policy describes how we collect and use the personally identifiable information you provide on our Site and in our mobile applications.

Impact Hosting & Design Group (IHDG)
Privacy Policy

Last Revised: March 24, 2016

Impact Hosting & Design Group (IHDG) Respects your privacy:
This Privacy Policy describes how we collect and use the personally identifiable information you provide on our Site and in our mobile applications. It also describes the choices available to you regarding our use of your personally identifiable information and how you can access and update that information.

Other than as described in this Policy, we will not give any information about you to others without your express permission.

Information Collection and Use:
Our Site and mobile applications use forms to collect contact information (including your name, address, telephone number, and email address) so you can place orders, request information and support, and make product suggestions. For certain services, we may also request a credit card number, government identification number, or other financial information. We will then create an account number for you.

We receive and store any information you enter on our Site or mobile applications, or give us in any other way, including through email, telephone, or other communications with our customer service department. If you contact us for support, we will keep an internal record of what support was given.

We use your information to contact you regarding functionality changes to our products, our Site and mobile applications, new Impact Hosting & Design Group (IHDG) services, and special offers we think you'll find valuable. If you would rather not receive this information, please see the "Updating Your Information" section below on how to change your preferences.

We may also use your information to present a co-branded offer with our partners or affiliates. If we collect information from you in connection with a co-branded offer, it will be clear at the point of collection who is collecting the information and whose privacy statement applies.

Our Site and mobile applications use cookies to identify you so you don't need to log in each time you visit our Site or mobile applications. The cookies are linked to your customer number, which is associated with the information in your account. If you reject cookies, you may still use our Site and mobile applications, but your ability to use some features or areas may be limited.

Within our Site and mobile applications we and our partners, affiliates, and/or analytics or service providers use techologies such as cookies, beacons, tags and scripts to analyze trends, administer the Site and mobile applications, track users' movements around the Site and mobile applications, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual or aggregated basis.

As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, brower type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp and/or clickstream data. We use this information gathered about you from our Site or mobile application to help personalize search results, diagnose problems with our server, and to administer our Site and mobile applications. We also gather broad demographic information from this data to help us improve our Site and mobile applications and make your browsing and purchasing experience more enjoyable. This is not linked to any personally identifiable information, except as necessary to prevent fraud or abuse on our system.

We also use tracking technologies such as: CI codes (click tracking), ISC (source tracking), and ITC (item tracking codes, attached to purchases at an item level, used to determine where within the application a product was added). Our mobile applications automatically collect the device's operating system, phone model, app version, and device ID, and customer number. We report this data back to our Impact Hosting & Design Group (IHDG) web services. These results are not shared with any third parties and are used solely for deciding when to retire SDKs/OS versions and to identify characteristics of major users so that we may optimize our applications and services for those user types.

With your express consent, we may access and track location data from your mobile device in order to personalize results such as user favorite domain name selections. We do not tie any personally identifiable information about you to any of the location tracking technologies that we use, and we do not track location data when our mobile applications are not in use. You may withdraw your consent for us to use location data at any time by turning off the location services setting on your device.

This Site and our mobile applications contain links to other websites. Unfortunately, Impact Hosting & Design Group (IHDG) is not responsible for the privacy practices or the content of such sites. We encourage you to carefully read the privacy statement of any website you visit.

For domain name registrations, please review the privacy portion (where available) of the Registry Policies for the top-level domain in which you wish to or have registered a domain name to better understand how your WHOIS data is utilized by the individual registry.

Security:
We use security measures to protect against the loss, misuse or alteration of the information under our control. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

We follow generally accepted standards to protect the personal information transferred to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

Sending Emails:
We use emails to communicate with you, to confirm your placed orders, and to send information that you have requested. We strive to promptly reply to your messages.

The information you send to us may be stored and used to improve this Site, our mobile application, and our products, or it may be reviewed and discarded.

Third Party Service Providers:
We may at times provide information about you to third parties to provide various services on our behalf, such as processing credit card payments, serving advertisements, conducting contests or surveys, performing analyses of our products or customer demographics, shipping of goods or services, and customer relationship management. We will only share information about you that is necessary for the third party to provide the requested service. These companies are prohibited from retaining, sharing, storing or using your personally identifiable information for any secondary purposes.

For Website Builder Users Only:
Website Builder incorporates the Google Places API. Google's ability to use and share information collected by the Google Places API is governed by the Google Privacy Policy.

Supplementation of Information:
In order to provide certain services to you, we may on occasion supplement the personally identifiable information you submit to us with information from third party sources (e.g., information from our strategic partners, service providers, or the United States Postal Service). We do this to enhance our ability to serve you, to tailor our products and services to you, and to offer you opportunities to purchase products or services that we believe may be of interest to you.

What Happens to my Personally Identifiable Information if I Terminate my Impact Hosting & Design Group (IHDG) Account?
When your Impact Hosting & Design Group (IHDG) account is cancelled (either voluntarily or involuntarily) all of your personally identifiable information is placed in "deactivated" status on our relevant Impact Hosting & Design Group (IHDG) databases. However, deactivation of your account does not mean your personally identifiable information has been deleted from our database entirely. We will retain and use your personally identifiable information as necessary in order to comply with our legal obligations, resolve disputes, or enforce our agreements.

If your bill is paid and current your domain will be released to you for a $49.00 fee.


Updating Your Information:
You may alter, update or deactivate your account information or opt out of receiving communications from us and our partners at any time. We have the following options for changing and modifying your account information or contact preferences.

Compliance with Laws and Law Enforcement:
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including without limitation subpoenas), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical. We will also share your information to the extent necessary to comply with ICANN's rules, regulations and policies.

To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of legal process.

Changes in Our Practices:
We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If we make material changes to this Policy, we will notify you here, by email, or by means of a notice on our home page, at least thirty (30) days prior to the implementation of the changes.
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IHDG

If you want to grow your business online, Impact Hosting Design Group (IHDG) can help.

We're an expert Internet marketing company with a track record of success. We treat our clients as partners and provide full service internet marketing strategies so they can get back to focusing on their day to day business. We promise to listen to your needs, offer relevant solutions, promptly respond to all your questions, and provide you with a website and a comprehensive online marketing campaign that will make you proud.

1.  Strategy is the threshold which we pass through to a successful project. Our digital strategy phase is a time in which we come to know your organization, your team and your unique project needs in vivid detail.

We will develop a website architecture document as a part of this process that breaks down how each and every page of your website will function.


Our main objective during digital strategy is to obtain a complete understanding of your organization, your project needs, your website's functionality, and your design requirements.

Once we have captured all of the necessary information our team will make engineering recommendations that break down the technologies and languages we will use on your new website.

2.  One of the core values of Impact Hosting & Design Group (IHDG) is that our clients will be blessed and prosper long after their website is complete. During the internet marketing phase, this is our opportunity to help make that happen.

During this phase, we will meet with your team and discuss the future vision of your organization, and what direction you see the company heading. We will then make recommendations based upon our years of experience in the industry on how we feel you can achieve those goals.

From ranking at the top of Google, Yahoo, Bing, DuckDuckGo, WolframAlpha, IxQuick, Norton, TDS, and Ask.com, using organic search engine optimization techniques, to publishing articles for your company on Forbes - we can make your vision a reality.

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